By using the ID on the back of your RFID chip, you can have your remaining credit charged back to your account for a fee of 0,94€. This fee helps us cover the costs of the manual process; we thank you for your understanding. Thanks to this process, you didn't have to queue at the end of the event.
If you used pre-top up, please login to your account.
If you added funds at the venue, please create an account and have the ID printed on your RFID chip ready.
Open the widget here to pay out your remaining credit after the festival. Please choose the menu options “cashless”, and then “refund”. You will need your RFID chip and the ID on the back, otherwise a refund will not be possible. The refund will happen via bank transfer, so please have your bank details ready.
Refunds are processed by Playpass and cost a 0,94€ service fee.
Refunds are open from Mo 06.11.23, 06:00 until Mi 15.11.2023, 23:59
IN ALPHABETICAL ORDER